Web Hosting FAQs
Your pricing seems a little more higher than other providers.
There is a saying that goes like, you get what you paying for. Yes, there are thousands of nickel and dime hosting providers out there looking for their next victim. But the truth is that we don't want you to face the same horror that some of our customers who moved to our platform encountered before they started looking for a solution. And if you are looking for the cheapest web host to build your business on or to run your WordPress site, it isn't really such a great idea.
Beyond providing a secure, stable, super-fast servers for your websites, we also take the website administration work out of your hands so you can focus entirely on your business as a business owner or development as a web developer or writing great contents as a blogger instead of updates and maintenance.
When you compare the benefits you get from us with what you are paying for, you will agree that you are getting more than your money worth. I mean .. look at it. Faster website, fewer tenants to share the server with, top-notch 24 hrs support, while these might cost a few dollars mores, we think they totally worth every penny. And ... our customers agree with this.
Which payment methods do you accept?
This entirely depends on what is convenient for you. We accept the following payment methods: credit/debit cards (American Express, MasterCard, Visa, Discover and JCB), PayPal. We also accept Bank Transfers, Wire Transfers, Western Union, Mail-in Check for orders above $1000.00 from North American and Japan based companies.
If are unable to find a payment method that suits your individual need, please let us know so we can find a way to address that as soon as possible.
What differentiate OCS Hosting from other web hosting providers?
We differentiate ourselves in many ways. Not only will you get a 21st century hosting platform totally different from the legacy systems you see with most web hosting providers, we do provide a real live customer support via live chat, phone, email ticketing right from your customer portal. You get dedicated support representative that you can reach during our business hours and a great support team whenever you need help.
We do not run ads on any website on our platform, work every minute off the day to ensure that your website and data are hosted on fast, optimized and secure web servers and stand by every word of our guarantee. We provide all the tools and features you need to make your website great and also have made it possible for you to host your website in your own region.
What support is available to me?
As an account holder, you are entitled to a 24 hrs hosting support depending on the package you choose. If you using our Prime package, you will also get a dedicated support representative that you can reach whenever you want at anytime of the day or any day of the week. We also provide an extensive help section with great tutorials, hosting video tutorials and self-help materials.
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