How To Access and Login To cPanel, WHM and Webmail

This tutorial explains how to log into cPanel, WHM, Webmail, or using the Command Line Interface (CLI).

In these examples, please replace 123.456.789.30 with your website or server's IP address.
You will see that in the welcoming email that you received when your account was provisioned:


To access cPanel, perform the following steps:

  1. Navigate to the following location in your browser: https://123.456.789.30:2083
  2. Enter your cPanel username in the Username text box.
  3. Enter your password in the Password text box.
  4. Click Log in.

For additional options, read the How to Access cPanel section below.


To access WHM, perform the following steps:

  1. Navigate to the following location in your browser: https://123.456.789.30:2087
  2. Enter your WHM username in the Username text box.
  3. Enter your password in the Password text box.
  4. Click Log in.

For additional options, read the How To Access WHM section below.


To access Webmail, perform the following steps:

  1. Navigate to the following location in your browser: https://123.456.789.30:2096

  2. Enter your email address in the Username text box.
  3. Enter your password in the Password text box.
  4. Click Log in.

For additional options, read the How To Access Webmail section below.

Important:

  • It is strongly recommended that you log in over an encrypted SSL connection. An encrypted SSL connection will not transmit your username and password in plain text over the Internet.
  • Your domain's DNS information must propagate before you can access cPanel, WHM, or Webmail with your domain name. If you cannot access the interface with your domain name, use your domain's IP address.



cPanel & WHM service URLs

A cPanel & WHM service URL contains four sections:

SectionDescriptionExample
Protocol The protocol that your browser uses to communicate with a remote server. For cPanel, WHM, and Webmail, this value is either http or https. https is http over an encrypted connection. We strongly recommend that you use https whenever you access cPanel & WHM services. https://
Address The address can consist of either an IP address (for example, 123.456.789.30) or a domain (for example, example.com). This section of the URL specifies the remote server that you wish to access. When you use a domain name to access cPanel & WHM services name, make sure that the domain's DNS information has propagated across the domain name system (DNS). example.com
Port number When you access most websites via http or https, the port number is implied. However, cPanel & WHM services use their own set of port numbers. If you wish to access a cPanel & WHM service over an encrypted or unencrypted connection, you must specify the port number. https and http port numbers are different, even for the same service. To specify a port number, enter a colon (:) followed by a number. 2083
Security token After you log in to your server, it automatically appends a security token to the URL for your session. Security tokens help prevent authorized use of a website through XSRF (Cross-Site Request Forgery). Security tokens contain the string cpsess and a 10-digit number. cpsess999999999



External Authentication Credentials

If configured, our customers can access cPanel or Webmail with external authentication credentials (for example, Google Accounts, Facebook, or our billing portal. This allows users to reduce the number of passwords that they need to remember. For customers using one of our partner's services, your system administrator may allow users to do the same.

If you have already associated your local account with a linked external authentication identity provider, the system will automatically log you into the service. Otherwise, the service will ask you to associate a local username and password with the identity provider's account.

If you are a reseller and wish to activate external authentication methods for your users, please either raise a ticket or browse to the WHM section to read the "How To Manage External Authentications" documentation.

Please note that:

  • If you link to an external account through a provider that has two-factor authentication enabled, you must also authenticate through that identity provider in addition to any two-factor authentication that you configure on your server.



Two-factor Authentication Credentials

It's easier than you think for someone to steal your password. Any of these common actions could put you at risk of having your password stolen: using the same password on more than one site, downloading software from the Internet, clicking on links in email messages. 2-Step Verification can help keep bad guys out, even if they have your password. It provides improved security through an additional login step. With 2FA enabled on the account, cPanel users must provide a generated six-digit security code in order to complete the login.

There are several iOS and Android applications that you can use to implement 2FA on your account. You can either use:

  • cpanel login, webmail login, whm login
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