Articles

 Can I Access Webmail Without The cPanel Control Panel?

Yes. Users can go to https://example.com/webmail or https://example.com:2096 , where example.com...

 Can I forward all received email to a file in cPanel?

To do this, create an email forwarder in cPanel. To send messages to the file rather than to a...

 Does your hosting platform support SPF?

Yes. SPF is compiled in Exim, and enabled.

 Does your mail system supports SMTP AUTH (Mail Authentication)?

Yes, this functionality is enabled by default.

 How Can I Change My Email Password?

Customers can change their passwords in the Webmail interface. Log in to the interface at...

 How Can I Receive Email I Forgot My cPanel or Webmail Password?

Please contact our support team so we can reset your password.

 How Do I Forward Mail From One Address To Two Or More Addresses?

To forward email messages to multiple addresses, create email forwarders for each destination...

 How To Create An Email Addresses in cPanel

One of the best things that come with having your own domain is the ability to set up...

 How To Create An Email Autoresponder in cPanel

The Autoresponder feature in cPanel allows you to configure automatic email response messages...

 How To Enable iOS Push Notifications For Your Emails in cPanel

On servers already configured with this feature, customers on our servers can receive push...

 How To Enable or Disable Greylisting in cPanel

This interface found at Home >> Email >> Configure Greylisting allows you to enable...

 How To Setup A cPanel Email Account On Your Computer, Smart-phone or Mobile Device

On cPanel, the easiest way to start checking email is to use the Webmail interface that cam with...

 How To Setup Email On Android in cPanel

Tap the Applications icon. Generally, the Applications icon appears in your device's main...

 How To Use cPanel's Email Subaddresses To Protect Your Email Address

Email subaddresses (also known as plus addressing), is the name for an email that uses a ‘+’ as...

 How can I direct incoming mail to another email account in cPanel?

Mail forwarders direct mail from one email address to another.

 How can I forward my emails without a copy in my account in cPanel?

To forward all of the email for an address to another account, do not create an email account for...

 How can I let somebody know that they sent email to the wrong address?

cPanel default address can alert anyone that send an email to an invalid address in your account....

 How can users change their email passwords on cPanel?

Users can change their passwords via the Webmail interface. Log in to the interface at...

 How do I add an email account in cPanel?

To add email accounts in cPanel, perform the following steps: Navigate to cPanel's interface...

 How do I block unsolicited emails in cPanel?

While our servers are configured to reduce to almost the junk mails that your mail account...

 How do I install CGI email via cPanel?

The CGI Center interface (Home >> Software and Services >> CGI Center) only exists...

 How do I use my email with SSL?

By default, almost every hosting account on our server has or should have SSL enabled by default....

 How to Set Up a cPanel Email Account For Your Mobile Device

Our technical support team does not provide assistance with the instructions in this document....

 Is It Possible To Access My Email From A Remote Location With Another PC?

Yes, you can access your email from any computer with a web browser and an Internet connection....

 My Webmail Page Disappeared Or I Can't See It.

If you cannot reach Webmail, perform the following steps: Open ports 2096 in your firewall....

 One Of My Webmail Applications Loading Automatically. Why?

When you clicked on the Enable AutoLoad link in the Secure Webmail Login interface, your Webmail...

 Quick Answer To The IMAP vs POP3 Question

If you have ever set up an email client or app, you will have certainly must have wondered what...

 Selecting A WebMail Application To Use In cPanel

Webmail is one of the most commonly used features in cPanel. As opposed to having email...

 What anti-spam technology does your mail system offer?

Every hosting or email account comes with Apache SpamAssassin and BoxTrapper at no additional...

 What software do you use for your mail servers (SMTP, POP, IMAP)?

cPanel which is our hosting tool of choice uses Dovecot as the local mail delivery agent. Exim...

 Why Does The Mail Remain Marked As Unread In cPanel's Webmail After Pulling In Using My Mail Client?

If you are using POP3 protocol to download email, it will not update the server with read mail....

 Why haven't I received any Webmail emails?

To check your email status, perform the following steps: Log in to https://example.com:2096 or...

 Why won't my mail route to a specific domain?

This problem has many possible causes. To find the cause, start with the following steps:...