• Friday, December 4, 2020

We just want to let you know that over the next couple of days, we will be upgrading our production servers to the latest cPanel.

This upgrade comes with a couple of important changes that we want to share with you.


1.WordPress Toolkit

wordpress toolkit UI


The latest version of cPanel brought with it a tool that enables you to install, configure, secure & manage all WordPress websites from one interface.

Previously, managing WordPress is something you do with Softaculous WordPress Manager or cPanel WordPress Manager.

The WordPress® Manager has been obsoleted in favor of cPanel WordPress Toolkit located at the Application section of cPanel.

When the upgrades are completed, cPanel will import all WordPress installations into WordPress Toolkit.

Softaculous WordPress Manager still remains for now and you may need to decide on which tool to use to manage your WordPress installations.

Please note the wp-cron.php is disabled on all new WordPress installations.

You will need to use cPanel cron when you install WordPress using cPanel WordPress Toolkit.


To do that, edit your wp.config.php file by selecting it and clicking to view and edit.

You should see some text relating to your specific installation:


define(‘DB_CHARSET’, ‘utf8’);


Underneath that text, simply add the following line:


define( ‘DISABLE_WP_CRON’, true );


Once you have made this change, log in to cPanel and visit the Advanced section.

Click Cron jobs.

Under Cron Email, type the e-mail address that you want to receive notifications, and then click Update Email. Every time the cron job runs, the e-mail account will receive a message.

If you do not want to receive e-mail notifications for the cron job, you can append >/dev/null 2>&1 to the command, which redirects all output to /dev/null.

Under Add New Cron Job, in the Common Settings list box, select Twice an hour.

You can run cron jobs a maximum of every 15 minutes on shared and reseller accounts.

A 30-minute interval for the WordPress cron job should be more than sufficient.

In the Command text box, type in PHP command example:


cd /home/$userName/public_html; php -q wp-cron.php


(**replace "$userName" with your account's username keeping in mind that the /home/$userName/public_html path would be for a primary domain> If you're using an addon domain, or have WordPress installed in a sub-directory you'll want to be sure to update your path.**)

Click Add New Cron Job.

The new cron job settings take effect immediately.


You can also use tools such as these below to create a cron job:


To recap:

Turn off any existing wp-cron.php tasks by adding define(‘DISABLE_WP_CRON’, ‘true’); to your wp.config.php.

Set up a manual cron job via the cPanel control panel.



2. PHP 8.0 and 7.3 End Of Life

As PHP 8.0 has been released for general availability on 26 Nov 2020, we will be making the version available on all production servers.

Each version of PHP has a life cycle of 2 years from its official release (stable version).

So on the same note, PHP 7.3 end of life (EOL) has been scheduled for 06 December 2021 (more information regarding PHP supported versions can be found at https://www.php.net/supported-versions.php).

This change may not immediately impact any hosting environment but we will be removing PHP 7.3 from our production servers on December 30th, 2021, and v7.4. will become the native version on all production machines.

We urge customers using this version of PHP to start thinking about upgrading their applications to use the latest version of PHP in order to take advantage of all these features and still have a better quality of security.

If you would prefer not to run either 7.4 or 8.0, please consider using the package at https://www.ordercloudserver.com/store/old-php-hosting

Customers using our HardenedPHP packages are not affected by this.


Thank you for your continued support and have a wonderful weekend.