If you have accessed your cPanel recently, you must have seen some new features available.
While these changes are almost imperceptible, the recent updates we made brought something that we believe will make using cPanel easier and more intuitive.
1. Help links in cPanel user interface:
Gone are the days when you have to dig the internet looking for "how to use some-cPanel-icon or feature."
Now, there is now a help link to each cPanel interface that allows you to easily find documentation specific to that feature you’re currently working on with a single click.
To access the interface's documentation:
- click on the feature you want to use or want to know more about
- click the question mark that appears under the User Manager icon in the left-sidebar. This will open a page in a new tab.
- follow the instructions provided.
That said, there may be unique situations where you may need help.
Just let our support engineers know and they will do what they always do: help you find the best possible solution to that unique challenge.
a. Email account spam threshold:
You can customize the spam threshold for an individual email account.
If you have been dealing with spams, a lower threshold blocks more emails.
You can access the Apache SpamAssassin™ option from the menu in cPanel's Webmail interface (cPanel >> Home >> Email >> Email Accounts).
That brings us to another implementation.
To help our customers deal with pesky spams, we now have Apache SpamAssassin™ enabled by default on new accounts.
We also added the ability to customize the spam threshold for an individual email account.
SpamAssassin comes pre-configured with several good blocklists.
The option we provide to scan outgoing email for SPAM will automatically reject the messages if they meet the configured SPAM threshold.
A lower threshold blocks more emails.
If you set the score higher, more hits will be required on an email for it to be labeled as spam meaning that more spam emails will get through.
So, the lower the score, the more emails should be flagged as spam.
We recommend using a threshold of around 5 or 6 which we consider mid-range and also suggest testing the different settings prior to using a higher setting.
To maximize the true power of SpamAssassin, we recommend that you consider setting up a Filter/Message rule.
You can access the Apache SpamAssassin option from the menu in cPanel's Webmail interface (cPanel >> Home >> Email >> Email Accounts).
b. Reindex IMAP Full-Text Search (FTS):
Our systems use IMAP Full-Text Search (FTS) Indexing (powered by Apache Solr™).
IMAP Full-Text Search provides fast search capabilities. significantly improves the speed and convenience of the search experience for an iOS device, Microsoft Outlook®, SquirrelMail, Horde, Roundcube, Mozilla Thunderbird users and other compatible Internet Message Access Protocol (IMAP) mailboxes.
Our current cPanel version added Search Index option to the menu of cPanel's Webmail interface (cPanel >> Home >> Email >> Email Accounts) so you can manually reindex FTS.
If messages do not appear in a search on your email client, a reindex should now fix the problem.
c. Suspend and hold outgoing email in cPanel:
You can now allow, suspend, or queue outgoing mail for an email account in cPanel's Email Accounts interface (cPanel >> Home >> Email >> Email Accounts).
This grants you, the cpanel account administrator the capacity to limit a user's ability to send outgoing mail but still, allow users to read or receive mail.
d. Max Quota per Email Address:
We added the ability to set an upper limit on email accounts for users or packages.
This allows cPanel administrators to define a quota for cPanel users with the Email Accounts interface (cPanel >> Home >> Email >> Email Accounts) or User Manager interface (cPanel >> Home >> Preferences >> User Manager).
e. Email accounts interface:
cPanel's Email Accounts interface (cPanel >> Home >> Email >> Email Accounts) has been updated and load-times/stability have significantly improved.
The interface now displays functions such as Access Webmail and Manage Suspension more prominently and contains a tabbed layout to separate main topics into their respective groups.
f. Site software interface updates:
A tabbed layout has been added to cPanel's Site Software interface (cPanel >> Home >> Software >> Site Software).
That's all folks for now.
We hope these changes bring a better experience to you and frankly, there is more exciting news (hint ... might include version control and more) coming within the next 4 months.
Till then, have you a terrific, wonderful and fulfilling week ahead.
Sunday, May 20, 2018