Our status check indicates that a recent update pushed out by the CL team caused Apache to be unable to start up and hit a segmentation fault due to a conflict with another module which wasn't tested for.

This is one of those issues that came from upstream and affected some servers for 5-7 minutes.

We do apologize for any inconvenience this may have caused you and greatly appreciate your understanding.

To take this kind of situation into consideration, we have also adjusted our upgrade configuration so that upgrades are delayed for another 48 hrs before implementation.

We expect all websites on affected servers to be up, services in these areas should operating normally and running now.

Hopefully, in the future, the CL team will perform more testing against numerous types of Apache setups before rolling them out.

Again, we do apologize for the inconvenience and know that your experience with us will continue to be one that we could be proud of from now one to the nearest future.

Please do let us know if you have any additional questions or concerns.

Customer Service
OCS Hosting Service

Monday, May 14, 2018

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