Tokyo 07 Downtime Incident Postmortem

What Happened: At 019:00 UTC, on the 15th of November, 2018, the Monitoring Team received a notification was received that PHP applications installed in one of the systems in Tokyo (TOKYO 07) was having issues connecting to MySQL database. The MySQL error we saw on the log was:  [Warning] Aborted connection 305628 to db: 'db' user: 'dbuser' ... Read More »

15th Nov 2018
Mod_PageSpeed Enabled For Portland, Ashburn and Tokyo Systems

One of the most sought-request we have received so far has been the implementation of Mod_PageSpeed. We have deliberately delayed this as the module is tested for compatibility, performance, and reliability. Having done some real-world testing for some of the core filters, we will go ahead and enable it for servers located at our Portland, ... Read More »

4th Nov 2018
Our Website Is Wearing A New Look

We recently made some changes to our website look to give you a better experience. If you have visited www.ordercloudserver.com before, chances are that our cookies from your previous visit are still in your browser. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to ... Read More »

1st Jun 2018
Latest cPanel Updates Brings New & Enhanced Features

If you have accessed your cPanel recently, you must have seen some new features available. While these changes are almost imperceptible, the recent updates we made brought something that we believe will make using cPanel easier and more intuitive. 1. Help links in cPanel user interface:Gone are the days when you have to dig the internet looking ... Read More »

20th May 2018
Service Outage 2018-05-15

Our status check indicates that a recent update pushed out by the CL team caused Apache to be unable to start up and hit a segmentation fault due to a conflict with another module which wasn't tested for. This is one of those issues that came from upstream and affected some servers for 5-7 minutes. We do apologize for any inconvenience this may ... Read More »

14th May 2018
Unsupported & Outdated Application Removal

OCS Hosting Service offers a 1-click app installation using Softaculous. We regularly update all available applications. When you access the Softaculous auto installer via cPanel or Plesk panel, you will see available updates. If there are any updates for your installed applications you will see a note on the top of the page. You can click on ... Read More »

8th May 2018
New Way Of Using The Weebly Website Builder .. and Sitepad

You may not have not have realized it but OCS Hosting do provide two great, easy-to-use website builders that you can use to build any kind of website ...  literally. Beyond SitePad that we provide via our 1-click application installer. we also do provide Weebly. Both are powerful drag and drop website builders with guided set up that can get ... Read More »

9th Apr 2018
Cloudflare Addon and Customer's Billing System

We recently removed the Cloudflare availability via the billing system. The reason is that the present version of the module that Cloudflare team has, is not compatible with our billing system and there is no set date for an update to be released. It means that until a new version is released, you will no longer see it as part of the order ... Read More »

9th Apr 2018
New Cool cPanel Features: File Restoration & More

We have all being there. You are editing something and messed your file. Or you clicked the wrong button and deleted a very important file. And since Linux doesn't have "undo" button, your file disappears into File's heavens where mortals are unable to access. Enter cPanel File Restoration. With this much-anticipated feature now available in ... Read More »

9th Nov 2017
cPanel: New Features For Our cPanel Customers

In line with our philosophy to always provide the best to our customers, we recently updated our systems to take advantage of the latest cPanel updates. Some of the new features includes: Contact Information: Previously, the system would only allow system administrators to enter locally-hosted addresses as contact email addresses. With the ... Read More »

30th Aug 2017